Start A Task


Once the driver presses the “Start” button – that means they have started the task and are heading towards the customer/stop on the route.

The customer will be notified via SMS with a link, enabling them to track the driver coming their way.


Directions Map View:


Did you find this article useful?



  • Download And Install Agent Mobile Apps

    GoTrackApp comes with both iOS and Android apps for the Agents. The apps are compatible with Apple iOS 8+ and Android 4.0+ phones.Download and Install...

  • Acknowledge A Task-Accept/Decline

    Once an order is assigned to a driver, they need to acknowledge and accept it.Acceptance of an order is an indication for the dispatcher that the orde...

  • Arriving At Destination

    Once you reach the destination, tap the “Arrived” button at the bottom of the active task. This will send a notification to the customer a...

  • Complete A Task

    Once you collect all the necessary and mandatory information required as a proof of delivery, click on “Successful” button at the bottom o...

  • Proof Of Delivery

    Delivery proof can be updated in 3 different ways:  By adding notes  By adding images  By adding signature Add Notes Click...