Once the task is complete, the same tracking link converts into a feedback page. The customer also receives an SMS and email with a link, asking for the feedback. Customer can rate their experience with a star rating and also leave a comment.
Monitor your driver's service and performance. Monitor customer feedback in real-time. Turn a bad experience around before it leaks on social media and google. Convert and upsell every customer to return and buy again and again from your website.
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Feedback From Customer
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