Enable Notifications

GoTrackApp completely automates the communication process by sending customized notifications in the form of email and SMS, to the customers associated with each task.

Now we have launched set of triggers against each workflow.

Go to Menu >Notifications to enable, disable or edit the content for each trigger.
Below are the five triggers associated with the Pick Up & Delivery workflow:

Request Received: This is triggered when you create an order and assign it to an agent.

Agent Started: This is triggered when the agent starts a task.

Agent Arrived: This is triggered when the agent reaches the destination.

Successful Pick Up/Delivery: This is triggered when the task has been completed successfully.

Failed Pick Up/Delivery: This is triggered when the task has been completed unsuccessfully.

Edit A Notification

You can edit the content of a notification by clicking on the pencil symbol (✎) present at the top right side of every notification.

Once selected you can edit the content and click on update to save the changes. You are free to do it for both SMS and email notification.

Example on how to use the available tags:

Hi [CustomerName] Your order no: [OrderNo]




Enable Customer Pickup/Delivery Notifications




Enable Driver Pickup/Delivery Notifications


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